Frequently Asked Questions
Everything you need to know about upgrading your home with GriggIndustries.
What is the standard shipping timeframe for furniture and large decor?
Most orders are processed within 2-3 business days. Due to the size of our home goods, standard shipping typically takes 7-10 business days depending on your location.
Do you offer white-glove delivery services?
Yes, for select premium furniture pieces, we offer white-glove delivery which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home accents?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or personalized home products are final sale.
Are your wood products sustainably sourced?
At GriggIndustries, we prioritize sustainability. Our wooden furniture collections are crafted using FSC-certified timber and eco-friendly finishes whenever possible.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Do you provide bulk discounts for interior designers?
Absolutely. We offer a dedicated Trade Program for industry professionals. Please contact our support team with your business credentials to apply for tiered pricing.